Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Response Guarantee

  • Each ticket you submit to the tech assistance staff will be attended to within approximately one hour. All regular issues are going to be addressed right away. Nonetheless, if the support question you have sent requires the assistance of a proficient administrator, we are going to address the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Qualified Client Help Service

  • We will be on line for you night and day to provide you with help and customer support and to aid you with any issue that you could possibly run into when handling your virtual server. We can easily support all installed in advance software, plus your Operating System, server administration panel (based on the VPS type) and the Site Control Panel produced entirely by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • An exhaustive and routinely updated collection of articles is incorporated into our custom–built Site Control Panel. It offers you quick tips on how to carry out all the common site control tasks. The Help zone offers you exhaustive how to articles and reviews and step–by–step video guides. You can open the Help area by clicking on the Help or Video buttons in the right corner of each Control Panel section.