1 hour ticket response
We are devoted to providing a fast and appropriate solution to every support ticket sent by a user. Our professional technical support engineers will review your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average trouble ticket response time has proved to be 20 minutes.
An Outstanding Tech Support Service
We’ve got a team of web hosting support engineers who will be happy to respond to all your inquiries every time you require support. The majority of our technical support engineers have many years of experience in the shared hosting realm, which implies that you can always depend on prompt and detailed answers to your requests.
An Easy–to–Browse Help Center Section
In the Site Control Panel you can find an easy–to–browse Help Center section where you can get quick suggestions on how to use our services. You can find the answers to your questions in our F.A.Q. archive, find more hints in the web hosting account management articles or watch our step–by–step video tutorials.