Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center incorporated into our Site Control Panel offers a collection of help articles and frequently asked questions. Aimed toward resolving any common problem that you could possibly encounter, they are contributed by our support team of skillful technicians.

  • Top quality support service
  • How–To Video Clips

  • For users who want to learn how to handle a typically experienced problem by watching an instructional video, we’ve added a collection of video tutorials to our Site Control Panel. All the tutorial video clips are very short and easy to follow. They offer you visual presentations of different site administration procedures.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 help desk support service and a 60–minute response guarantee. Our proficient tech support engineers will be online day and night to respond to your queries and to fix any problem that you could chance upon. Just send a support request from the Help Center and we will reply without any delay whatsoever.