Service Uptime Guarantee in Shared Hosting
All our shared hosting plans come with a 99.9% service uptime guarantee. We can achieve that by using a groundbreaking cloud hosting platform in which every single service (files, email messages, databases, and so on.) has its own cluster of web servers. We do not run everything on one machine as most companies do, so we have pretty much eradicated the downtime of any service and even in peak times we can balance the load between web servers for the very best achievable performance of your websites. If one server fails, the other ones inside the cluster will take over to enable continuous functioning of the Internet sites. To prevent infrastructural problems, our server facilities use powerful diesel backup generators as well as several independent Internet providers as to make sure that website visitors will be able to reach your websites no matter what. We also have a team of skilled admins tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each semi-dedicated server package obtained through our company. You can forget about your web site being offline for any reason as we employ a top-notch cloud hosting platform with a custom-built load balancing system. Instead of handling everything on a single web server and risking one service to take everything down, we've allocated the different services among their own clusters of servers. In other words, your files, database, email messages, statistics, etc., are addressed by different clusters, and so the failure of one machine has no influence on the overall service or on your Internet websites. Multiple backbone Internet providers and diesel-powered backup generators guarantee that infrastructural problems will not affect your Internet sites either. We also have software and hardware firewalls as well as a skilled team of administrators to monitor the incoming and outgoing traffic and to respond to any kind of software issue 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. We also use new hardware for the physical hosting servers in which the VPS accounts are created to steer clear of any probability of hardware crash and every part has been tested substantially. The integrity of your info is guaranteed by employing enterprise-level hard disks working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your web sites are going to be functioning practically without any disruptions. Our experienced professionals will resolve quickly any software issue that could surface, so even if there is a problem with a different VPS server account on the physical hosting server, your VPS will not be affected. The server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with a very stable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions include a 99.9% web server and network uptime warranty and maintenance procedures are part of the other .01% of the time. We test every server extensively before we hand it over to the customer and we employ new hardware components to prevent any possibility of hardware issues. Any unpredicted software difficulties will be resolved immediately by our system administrators as they keep tabs on all of the web servers 24/7. To prevent infrastructural complications, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the online connectivity to the machines is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your web sites are flooded, we can take action quickly and filter the unwanted traffic before it reaches your dedicated server and interrupts the proper operation of your sites.