Live Chat Support in Shared Hosting
As we acknowledge the fact that a number of situations are easily resolved if you talk to a live person, we provide a live chat service for all of our potential and current customers. The chat is available every single day and our customer support agents can assist you with a wide range of questions and problems. In case you are not our customer yet, you're able to find out more about our shared hosting plans and the hosting platform in general so as to make sure that your websites will function properly on our servers. In case you already have an account and you have some questions or you experience any troubles with some of our solutions, you can join us on the live chat and we can provide you with the required information or assist you to troubleshoot the issue. You'll need to open a trouble ticket for certain problems that need more time or the help of a system administrator, still for numerous basic troubles you will get help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is accessible to all our potential and active customers. In case you're looking for a new web hosting account, you can chat in real time to one of our representatives and obtain more info about our semi-dedicated servers so as to choose the right plan for your websites. If you already have an account with us, we will be able to support you timely with billing, general and 1st level techmatters. Though sometimes you'll need to open a ticket since there are problems that cannot be resolved on the live chat, we will help you with lots of standard jobs, for example setting up an email account in an e-mail client or redirecting one domain name to another. As a result, you will get timely assistance and you'll save a long time.