Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions which we offer and you'll be able to add it either during the signup or anytime later on using your billing CP. It comes with an hour of custom work on your hosting server, so our administrators could help you with software installation or setup. They can also troubleshoot any piece of software which you have already installed if it doesn't work, so you won't have to waste time to find out what is wrong since they can assist you in a very quick and professional way. Since this is a one-time upgrade, you can get it only when you need it and if a given task takes less time, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is effective when you can't do something by yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers and if you add it, our experienced admins will be able to assist you with everything on your server. This includes setting up any third-party software that you might want to use on the server and troubleshooting any script that performs poorly or does not run at all. Our upgrade includes sixty minutes of work and in the event that a specific task isn't very time-consuming, we shall add the remaining time to your account. You shall be able to check out how many minutes are left inside your billing Control Panel and use them whenever you require help again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need support later, you could add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but just in case you need additional work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the very best possible way.