Extensive Online Documentation in Shared Hosting
Our shared hosting packages include a detailed knowledge base where you can find information about all the predicaments that you may confront and their solutions. You can read how to create and manage a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but you are unable to send emails, for instance. We’ve made every effort to be as comprehensive as possible and to cover all possible options in order to help you save time and effort and to supply you with different solutions for every single issue. The knowledge base contains educative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, while if you want to check the whole archive of articles, you should go to the Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature a rich online article repository where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve prepared it on the basis of the feedback that we’ve collected from our clients over the years and, as a result, our articles cover particular issues that you may experience and present the most effective means of rectifying them, for example getting a 500 Internal Server Error message or not being able to send emails from your personal computer even though you have the correct SMTP server settings. The articles are available in every section of the Control Panel and you can examine them at any time. They can help you expand your knowledge not only about our platform, but also about the hosting realm in general, as they contain how-to guides and general info such as what file permissions or cron jobs are.